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Encrypted Account Operating
Instructions
VERIFY3 forms and stationery were originally requested
by the banking sector as a cost effective alternative
to
ebanking.
Giving clients the ability to securely email instructions
to their bank significantly improves customer services,
security and fraud protection.
Electronic forms permit data checking prior to the
instruction being sent, so improving back office efficiency,
as instructions received will always have all fields
correctly completed.
Requirement
To design and deliver an encryption package based upon
the bank's existing branded stationery.
Solution
VERIFY3 forms and stationery offers secure communication
and confirmation of the sender's identity.
The complete client package may be distributed by
web server or via email for cost
effective, rapid deployment.
A copy of each form sent is held in a secure area on
the customer’s computer. Any attempt to view
the form requires possession
of both the certificate and
knowledge of its password.
At the bank, the form may only be read by authorised
operators. Automated receipts reassure the client
that his instruction has been safely received.
At all times the identity of both parties is ensured
using hidden keys which overcome the problems of
phishing and spoof web sites.
Benefits
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Fraud
risk minimised |
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Revised
forms can easily be broadcast to clients
via secure email |
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Client
has secure record of transaction requests |
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Reduction
in telephone usage, faxes and written correspondance |
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24 x 7 Use |
ROI
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Postal
charges reduced |
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Correspondence
can link to electronic document storage systems |
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Reduced
telephone charges |
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Improved
client retention due to enhanced customer
service |
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Workflow
and staff management enhancement |
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Forms
& Stationery
